Integration technology platformIntegration templateIntegration valueSourceTargetTemplate availabilityJitterbitAdding scanned data to BMC Helix Automation Console by using Jitterbit HarmonyTrack data scanned by Nessus and Qualys Vulnerability Management in BMC Helix Automation Console.

• Nessus scan data
• Qualys Vulnerability Management

BMC Helix Automation Console scan data

BMC Helix iPaaS customers only

JitterbitAdding scanned data from CrowdStrike to BMC Helix Automation Console via Jitterbit HarmonyTrack data scanned by CrowdStrike in BMC Helix Automation Console.CrowdStrike scan dataBMC Helix Automation Console scan data

BMC Helix iPaaS customers only

JitterbitCreating Azure DevOps work items from BMC Helix Digital Workplace requests by using Jitterbit Harmony

Create and track any application development requests or issues.

Agents can work on the requests or issues from both the BMC Helix Digital Workplace service request and Azure DevOps.

BMC Helix Digital Workplace service requestAzure DevOps work item

BMC Helix iPaaS customers only

JitterbitCreating Coupa requisitions from BMC Helix Digital Workplace requests by using Jitterbit HarmonyCreate and track Coupa requisitions from a BMC Helix Digital Workplace service request. BMC Helix Digital Workplace service requestCoupa requisition

BMC Helix iPaaS customers only

JitterbitCreating BMC Helix ITSM change requests from Jenkins pipelines by using Jitterbit Harmony

Create ITSM change requests with tasks from a Jenkins pipeline and track the status of a pipeline stage with the corresponding task.

Tasks in the change request are used to represent a pipeline stage.

Jenkins pipelineBMC Helix ITSM change request

BMC Helix iPaaS customers only

JitterbitCreating BMC Helix ITSM incidents for Microsoft System Center Operations Manager alerts by using Jitterbit HarmonyTrack Microsoft SCOM alerts in BMC Helix ITSM. Microsoft System Center Operations Manager alertBMC Helix ITSM incident

BMC Helix iPaaS customers only

JitterbitCreating ServiceNow incidents from BMC Helix ITSM incidents by using Jitterbit Harmony

Log and track service requests or product development requests in BMC Helix ITSM.

Agents can work on the requests, get real-time updates about the progress, and share attachments and comments from BMC Helix ITSM.

ServiceNow incident

BMC Helix ITSM incident

BMC Helix iPaaS customers only

JitterbitCreating Jira issues from BMC Helix Digital Workplace requests by using Jitterbit Harmony

Create and track Jira issues from a BMC Helix Digital Workplace service request. 

Agents can work on the requests, get real-time updates about the progress, share comments and attachments and resolve the Jira issue from BMC Helix Digital Workplace.

BMC Helix Digital Workplace service requestJira issue

BMC Helix iPaaS customers only

MuleSoftCreating Jira issues from BMC Helix Digital Workplace requests by using MuleSoft Anypoint Platform

Create and track Jira issues from a BMC Helix Digital Workplace service request.

Agents can work on the requests, get real-time updates about the progress, share comments and attachments and resolve the Jira issue from BMC Helix Digital Workplace. 

BMC Helix Digital Workplace service requestJira issue

BMC Helix iPaaS customers only

JitterbitCreating BMC Helix ITSM incidents for ServiceNow incidents by using, Jitterbit HarmonyCreate and track ServiceNow incidents from BMC Helix ITSM incidents.BMC Helix ITSM incidentServiceNow incident

BMC Helix iPaaS customers only

JitterbitCreating ServiceNow incidents for BMC Helix Operations Management events by using Jitterbit HarmonyCreate ServiceNow incidents from BMC Helix Operations Management events. BMC Helix Operations Management eventServiceNow incident

BMC Helix iPaaS customers only

MuleSoftCreating ServiceNow incidents from BMC Helix Operations Management events by using MuleSoft Anypoint platformCreate ServiceNow incidents for BMC Helix Operations Management events.BMC Helix Operations Management eventServiceNow incident

BMC Helix iPaaS customers only

JitterbitCreating Splunk alerts for BMC Helix Operations Management events by using Jitterbit HarmonyCreate Splunk alerts for BMC Helix Operations Management events. BMC Helix Operations Management eventSplunk alert

BMC Helix iPaaS customers only

JitterbitCreating xMatters alerts from BMC Helix Operations Management events by using Jitterbit HarmonyCreate xMatters alerts for BMC Helix Operations Management events. BMC Helix Operations Management eventxMatters alert

BMC Helix iPaaS customers only

JitterbitDynamically fetching answers for BMC Helix Digital Workplace questionnaires by using Jitterbit HarmonyRetrieve answers for BMC Helix Digital Workplace questionnaires from external databases.External databaseBMC Helix Digital Workplace service request

BMC Helix iPaaS customers only

JitterbitGetting asset details from Microsoft Endpoint Configuration Manager by using Jitterbit HarmonyRetrieve asset details from Microsoft Endpoint Configuration Manager to BMC Helix ITSM incidents.Microsoft Endpoint Configuration ManagerBMC Helix ITSM ticket

BMC Helix iPaaS customers only

JitterbitManaging employee data in Oracle Fusion Cloud HCM from BMC Helix Business Workflows by using Jitterbit HarmonyPerforming actions on employee data in Oracle Fusion Cloud HCM by using BMC Helix Business Workflows cases. BMC Helix Business Workflows caseOracle Fusion Cloud HCM record

BMC Helix iPaaS customers only

JitterbitManaging employee data in SAP SuccessFactors from BMC Helix Business Workflows by using Jitterbit HarmonyPerforming actions on employee data in SAP SuccessFactors by using BMC Helix Business Workflows cases. BMC Helix Business Workflows caseSAP SuccessFactors employee record  updates

BMC Helix iPaaS customers only

JitterbitManaging employee data in Workday from BMC Helix Business Workflows by using Jitterbit HarmonyPerforming actions on employee data in Workday by using BMC Helix Business Workflows cases. BMC Helix Business Workflows caseWorkday people record updates

BMC Helix iPaaS customers only

JitterbitManaging Microsoft Exchange Groups from BMC Helix Digital Workplace requests by using Jitterbit HarmonyCreate, update, and manage Microsoft Exchange Groups by using BMC Helix Digital Workplace requests. BMC Helix Digital Workplace service requestMicrosoft Exchange Group updates

BMC Helix iPaaS customers only

JitterbitMigrating Salesforce users to BMC Helix ITSM people records by using Jitterbit HarmonyMigrate Salesforce people records to BMC Helix ITSM people records. Salesforce Service Cloud userBMC Helix ITSM people record

BMC Helix iPaaS customers only

JitterbitPosting BMC Helix ITSM incident and work note updates in Microsoft Teams by using Jitterbit HarmonyPost details of BMC Helix ITSM incidents and work notes added to the incident to a specified Microsoft Teams channel. BMC Helix ITSM incidentMicrosoft Teams post

BMC Helix iPaaS customers only

MuleSoftPosting BMC Helix ITSM incident and work note updates in Microsoft Teams by using MuleSoft Anypoint platformPost details of BMC Helix ITSM incidents and work notes added to the incident to a specified Microsoft Teams channel. BMC Helix ITSM incidentMicrosoft Teams post

BMC Helix iPaaS customers only

JitterbitPosting BMC Helix ITSM incident and work note updates in Slack by using Jitterbit HarmonyPost details of BMC Helix ITSM incidents and work notes added to the incident to Slack. BMC Helix ITSM incidentSlack post

BMC Helix iPaaS customers only

MuleSoftPosting BMC Helix ITSM incident and work note updates in Slack by using MuleSoft Anypoint platformPost details of BMC Helix ITSM incidents and work notes added to the incident to Slack. BMC Helix ITSM incidentSlack post

BMC Helix iPaaS customers only

JitterbitSynchronizing ServiceNow change requests with BMC Helix ITSM change requests by using Jitterbit Harmony

Synchronize BMC Helix ITSM change requests with ServiceNow change requests, including comments, activity notes, attachments, and status updates.

BMC Helix ITSM change requestServiceNow change request

BMC Helix iPaaS customers only

JitterbitSynchronize ServiceNow change requests with BMC Helix ITSM change requests, including comments, activity notes, attachments, and status updates.ServiceNow change requestBMC Helix ITSM change request

BMC Helix iPaaS customers only

JitterbitSynchronizing ServiceNow problem records with BMC Helix ITSM problem records by using Jitterbit HarmonySynchronize BMC Helix ITSM problem records with ServiceNow problem records, including comments, activity notes, attachments, and status updates.ServiceNow problemBMC Helix ITSM problem

BMC Helix iPaaS customers only

JitterbitSynchronize ServiceNow problem records with BMC Helix ITSM problem records, including comments, activity notes, attachments, and status updates.BMC Helix ITSM problemServiceNow problem

BMC Helix iPaaS customers only

JitterbitSynchronizing Salesforce users with BMC Helix ITSM people records by using Jitterbit HarmonyAdd or update BMC Helix ITSM people records from Salesforce user records.Salesforce userBMC Helix ITSM people record

BMC Helix iPaaS customers only

JitterbitCreating BMC Helix ITSM People records from Workday user records by using Jitterbit HarmonyAdd or update BMC Helix ITSM people records from Workday user records.Workday userBMC Helix ITSM people record

BMC Helix iPaaS customers only

JitterbitGetting details of ServiceNow change requests to BMC Helix AIOps, by using BMC Helix iPaaSRetrieve details of open change requests related to a service from ServiceNow to BMC Helix AIOps.ServiceNow change requestBMC Helix AIOps service details

BMC Helix iPaaS customers only

JitterbitCreating BMC Helix Business Workflows cases from CrowdStrike cases by using Jitterbit HarmonyCreate cases (security incidents) in BMC Helix Business Workflows when a case is created in CrowdStrike.CrowdStrike caseBMC Helix Business Workflows case (security incident)

BMC Helix iPaaS customers only