The Case Dashboard consists of the following reports for cases:

• Case Trend by Category—View cases based on categories for the selected time unit in an interactive multi-line time chart.
• Cases by Priority—View cases based on priority in an interactive bar chart.
• Case Statistics—View key metrics for cases.

The reports in the Case Dashboard provide information about case priorities, categories, and statistics. These reports are different from the reports that are available on the Case reports tab of the Business Workflows Reports dashboard.