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Localizing AOTs, PDTs, and AIFs - Documentation for BMC Service Request Management 22.1

Writer Liam Parker

When you configure an application object template (AOT) or a process definition template (PDT), you can also include other locales. You can create additional sets of display properties for your users, based on other locales you specify. These display properties are automatically related to each other.

If you plan to deploy advanced interface forms (AIFs) in a localized environment, you should create localized views for them. The AIFs are installed with localized views for English, Japanese, French, Italian, German, Spanish, and Simplified Chinese. 

For information about localizing Action Request System forms, see  Localizing form views Open link.